Question 1

Do you offer mobile windscreen replacement services?

Accepted Answer

Yes. Windscreens On The Move provides fully mobile windscreen repair and replacement services, meaning we come directly to your home, workplace, job site or roadside location. Our goal is to make the process as convenient as possible, saving you time and getting your vehicle safely back on the road without the need to visit a workshop.

Question 2

Can you help with insurance claims?

Accepted Answer

Absolutely. We work with many major insurance providers and can assist throughout the claims process. If your policy covers glass replacement, we'll help determine your eligibility, provide the required documentation and liaise with your insurer where needed. Any applicable excess or costs not covered by your insurer remain the responsibility of the vehicle owner.

Question 3

What types of vehicles do you work on?

Accepted Answer

We service a wide range of vehicles including passenger cars, 4WDs, utes, trucks, commercial vehicles, machinery, agricultural equipment and emergency service vehicles. Whether you need a simple windscreen replacement or specialised machinery glass, our experienced team can provide a professional solution tailored to your vehicle.

Question 4

How long does a windscreen replacement take?

Accepted Answer

Most standard windscreen replacements can be completed within 60 to 90 minutes. Once installed, the adhesive requires a safe curing period before the vehicle can be driven. Our technicians will advise you of the recommended drive-away time based on the specific vehicle and weather conditions on the day.

Question 5

Can a chipped windscreen be repaired, or does it need replacing?

Accepted Answer

This depends on the size, depth and location of the damage. Small chips and minor cracks can often be repaired if addressed early, helping prevent further damage and saving the cost of a full replacement. If the damage affects the driver's line of sight or compromises the structural integrity of the glass, a full replacement may be required. We can assess the damage and recommend the safest option.

Question 6

Do you provide fleet and commercial vehicle services?

Accepted Answer

Yes. We work with businesses, government organisations and commercial fleets of all sizes. Our fleet services are designed to minimise downtime by providing prompt mobile repairs and replacements when and where they're needed. We can also assist with ongoing fleet maintenance arrangements to help keep your vehicles safe, compliant and on the road.

Fleet & Commercial Services

Why Choose Us?

Keep Your Fleet Moving

Convenient Mobile Service

Reliable Long-Term Support

Frequently asked questions